Terms and Conditions

All content on this website including the logo, graphics, text, design is the property of cakeonorder.com & protected by copyright. No part of the content shall be copied, downloaded, uploaded, published and transmitted without prior written permission from cakeonorder.com

Customer’s Choice
The Final Decision: Please note that all orders will be processed as per the customer’s choice only & recipient choice in no way will be entertained for exchanging the product/s under any circumstance. All orders will be executed only after the customer confirms it & will be treated as final.

Non-Refund for Order Executed Perishable Items
For delivery of cakes the delivery of items will be attempted only once. These items are made/procured on the order of the customer. Being perishable in nature, there will be no refund against such items.

Order Cancellation
In every case that a customer wants to cancel an order, Customers must contact cakeonorder.com to cancel an order through phone call. If order is cancelled 24 hrs before the delivery time 100% money return to the customer as per the selected payment gateway terms. In general customer will get the money back with in 2 weeks of time.

Order Rejection
cakeonorder.com may at any point of time reject any order without any reason.

cakeonorder.com may send e-mails to its users about New Arrivals /Schemes. Users may opt out of the mailing list by sending a cancellation email to cakeonorder.com if they do not want to receive any further mails.

Product Unavailability
cakeonorder.com always tries to deliver the exact product ordered by the customer. If a product is unavailable, a similar product nearest to the description of that ordered, will be delivered.

Delivery Police
All orders for delivery from region except Delhi NCR should be placed atleast 1 day in advance to the date of delivery.
We do not CHANGE or CANCEL AN ORDER after shipping.
We are not responsible for delivery to the wrong address if that is the address given to us by the customer.
We are not responsible for late deliveries incase the recipient is not at home. We will give the item to Watchmen/Security/Neighbors in case if the receiver is not at home.
We do not guarantee freshness of the goods delivered if the recipient is not at home at the time of delivery.
In an effort to provide our customers with the most current information, cakeonorder.com from time to time will make changes in the contents and in the products or services described on this Site.
The prices advertised on this Site are for Internet orders.
Prices and the availability of items are subject to change without notice.
Automatic acceptance of orders is not binding on us if not received in advance as per conditions. However, in case of orders received later, we do try to deliver at the earliest, as per your requirement but delivery in time cannot be guaranteed. Deliveries will take place between 9.00 AM to 11.55 PM, unless otherwise specified timing’s.

Returns Policy
There is no return policy , order once placed and received by the customer, guardian,security guard,reception cannot be returned back at what so ever may be the condition.
Exact Delivery timing’s are not guaranteed and will be delivered any time in respected time slot as selected by customer.

Substitution Policy
If any product you have ordered is not available for delivery on your requested delivery date and delivery address , it may be substituted with next best available flavour , color , shape , size.

Duration of Returns
Returns on Credit Card: Please allow up to two billing cycles for the return credit to appear on your credit card statement.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

All content and services on this website are provided at the user’s own risk and cakeonorder.com does not make any representation or give any warranty in respect of the website and its content. In particular, we disclaim all liability in connection with the following:

  • Incompatibility of our website with any of your equipment, software or telecommunications links.
  • Technical problems including errors or interruptions of our website.
  • Unsuitability, unreliability or inaccuracy of our website.
  • Inadequacy of our website to meet your requirements.
  • Freedom of our website from viruses
  • None of our website contents forms part of any subsequent contract entered into for the purchase of our products or services; nor are it’s representations to be relied upon in purchasing such products or services.
  • To the full extent allowed by applicable law, cakeonorder.com will not be liable to the use of our website or to any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) OR any other indirect, special or punitive damages whatsoever that arise out of or are related to our website.
  • Nothing in the above paragraph shall exclude our liability for personal injury or death caused by its negligence.
  • The perishable commodities displayed on the site and the actual products delivered will be similar and may not be exact replicas as these items are hand-made and can vary.
  • The owner of the cakeonorder.com retains the right to refuse any order unconditionally.
  • Exact delivery timing’s are not guaranteed and will be delivered in respected time slot as selected by customer.
  • Terms & Conditions may change without prior notice.
    1. Please read all the terms and conditions before placing of an order.
    2. An order shall constitute acceptance by you of our terms and conditions.